Forgot Your Apple ID Password (Know Your Email)

  1. 1

    Go to iforgot.apple.com

    Open a browser and go to iforgot.apple.com. Enter your Apple ID (usually your email address) and click Continue.

  2. 2

    Choose a reset method

    Apple offers several recovery options depending on what you have set up: reset via a verification code sent to a trusted phone number, use a trusted Apple device (if you are still signed in on another device), or use a Recovery Key (if you set one up). Choose whichever applies.

  3. 3

    Via trusted phone number

    Apple sends a verification code by text to your trusted phone number. Enter the code, then verify your device passcode when prompted (on a trusted device, if available). Create a new password.

  4. 4

    Via trusted device

    If you are still signed into iCloud on another Apple device (another iPhone, iPad or Mac), Apple sends the reset code to that device. Open the notification, enter the code on the recovery page, then follow the steps to reset your password.

Forgot Your Apple ID Email Address

  1. 5

    Check iforgot.apple.com β†’ Forgot Apple ID

    On the iforgot.apple.com page, click Forgot Apple ID instead of entering an email. Enter your first name, last name and the email address associated with your account to look it up.

  2. 6

    Check your email history

    Search your email inboxes for previous emails from Apple (apple.com, itunes.com). Your Apple ID will be shown in the "To" field or mentioned in the email body. Also check if your Apple ID is visible on any Apple device you are still signed into: Settings β†’ your name at the top shows your Apple ID email.

Account Recovery (No Trusted Device or Phone Number)

If you have no trusted device or trusted phone number, go to iforgot.apple.com and start the Account Recovery process. Apple will verify your identity and contact you β€” this process can take several days to weeks. Prepare to provide purchase history, payment information and other verification details.

Prevention: set up account recovery contactsIn Settings β†’ your name β†’ Sign-In and Security β†’ Account Recovery, you can add a trusted person as a recovery contact β€” they can help you regain access without needing Apple Support. A much faster solution than the full recovery process.

Frequently Asked Questions

Yes, through the Account Recovery process at iforgot.apple.com β€” but it takes days to weeks and requires identity verification. If you are still signed into a trusted device, use that path instead as it is immediate. This is why setting up account recovery contacts and saving your recovery key are important steps to do when you have access.
Go to iforgot.apple.com immediately. After multiple failed sign-in attempts, Apple locks accounts for security. The reset process is the same β€” trusted phone number, trusted device or recovery key. If you have none of these options, Account Recovery is the path but takes significant time. Contact Apple Support directly for guidance specific to your situation.